# Tickets dashboard

Allows user to have a tickets global view of his projects.

Shows several small reports, listing the number of tickets by item.

Filters are available to limit scope.

Direct access to the list of tickets

- In reports, click on an item to get list of tickets corresponding to this item.

Parameters

- Click on to access parameters.
- Allows to define reports displayed on the screen.
- Allows to reorder reports displayed with drag & drop feature. Using the selector area button .

Note

- Arrange reports on left and right on screen.

## Filter clauses

Note

Report: Synthesis by status

- For this report, filter clauses are not applicable.

Scope filters

- All issues
  - All tickets.
- Not closed issues
  - Tickets not closed. (Status <> ‘closed’)
- Not resolved issues
  - Tickets not resolved. (Status <> ‘done’)

Recently updated

- Added recently
  - Tickets created within x last days.
- Resolved recently
  - Tickets treated within x last days.
- Updated recently
  - Tickets updated within x last days.

Linked to the user

- Assigned to me
  - Tickets that you are responsible for their treatment.
- Reported by me
  - Tickets that you are the issuer.

No resolution scheduled

- Unscheduled
  - Tickets whose resolution is not scheduled in a next product version (target product version not set).