# Glossary

Closed
  - Flag to indicate that item is archived.
  - Item will not appear in lists any more, unless “show closed” is checked.
Description
  - This field allows to define a description on an item.
  - Depending on the element type, name of field can be different.

  See also

  GUI behavior

  - It is possible to define that description field is mandatory.
  - The element type screens allow to set this parameter to several elements.
  - More detail, see: Behavior section.
Done
  - Flag to indicate that item has been done.
  - Date of done is saved.
External reference
  - This field allows fill free input.
  - It uses to refer information from an external source.
  - External reference value can be put in email message with externalReference special field.
  - More detail, see: Administration guide.
Handled
  - Flag to indicate that item has been taken into account.
  - Date of handling is saved.
  - This generally means that responsible has been named.
Id
  - Every item has a unique Id, automatically generated on creation.
  - Id is chronologically allocated, for all kind of items (Activity, Ticket).
  - Id is shared for all projects and all types (i.e. incident) of the same kind items (i.e. Ticket).
Origin
  - Determines the element of origin.
  - The origin is used to keep track of events (ex.: order from quote, action from meeting).
  - More detail, see : Origin field.
Status
  - The status determines the life cycle of items.
  - It defines the progress of the treatment of the item.
  - Item is linked to a element type, element type is linked to a workflow.
  - A workflow defines the possibility to go from one status to another one, more detail, see: Workflows.

  See also

  Accelerator button

  - This button allows to skip to the next status.
  - More detail, see: Move to next status button.
Reference
  - Reference is displayed after id, automatically generated on creation.
  - Reference depends on defined format, see under “Format for reference numbering” section in Global parameters screen.
  - Default format defines a specific numbering format that can provide unique numbering sequence for each project and/or each type of items.
Result
  - A result is a description of the treatment of an item.
  - Usually, the result is set when the status of the item is done.

  See also

  GUI behavior

  - It is possible to define that result field is mandatory on done status.
  - The element type screens allow to set this parameter to several elements.
  - More detail, see: Behavior section.
WBS
  - Work Breakdown Structure.
  - Hierarchical position of the element in the global planning.
  - WBS also defines the index of an item in the WBS structure. This index is calculated like paragraphs in a word document.