# Tickets dashboard

Allows user to have a tickets global view of his projects.

Displays several small syntheses that group the tickets by category: type, priority or by product, component or by state.

The number of tickets is listed. The result is displayed with numbers and as a percentage.

Filters are available to limit scope.

Direct access to the list of tickets

- In the various summaries, click on an element to obtain the list of tickets corresponding to this element.

- you return to the tickets screen

Parameters

- Click on to access parameters .

- Allows to define reports displayed on the screen.

- Allows to reorder reports displayed with drag & drop feature. Using the selector area button .

Note

Arrange reports on left and right on screen.

## Filter clauses

Note

Synthesis by status

For this report, filter clauses are not applicable.

Scope filters

- All issues

  - All tickets.

- Not closed issues

  - Tickets not closed. (Status <> ‘closed’)

- Not resolved issues

  - Tickets not resolved. (Status <> ‘done’)

Recently updated

- Added recently

  - Tickets created within x last days.

- Resolved recently

  - Tickets treated within x last days.

- Updated recently

  - Tickets updated within x last days.

Linked to the user

- Assigned to me

  - Tickets that you are responsible for their treatment.

- Reported by me

  - Tickets that you are the issuer.

No resolution scheduled

- Unscheduled

  - Tickets whose resolution is not scheduled in a next product version (target product version not set).