iconTicketSynchroniseActivity.png

# Tickets dashboard

Allows user to have a tickets global view of his projects.

Displays several small syntheses that group the tickets by category: type, priority or by product, component or by state.

The number of tickets is listed. The result is displayed with numbers and as a percentage.

Filters are available to limit scope.

Direct access to the list of tickets

- In the various summaries, click on an element to obtain the list of tickets corresponding to this element.

- you return to the tickets screen

Parameters

- Click on to access parameters.

- Allows to define reports displayed on the screen.

- Using to reorder reports displayed.

- For Synthesis by status, filter clauses are not applicable.

Filters

Filters

Filters allow you to restrict the display of saved requirements

> Scope filters

> - By status, period, duration, closed element, linked to the user or no related…

> No resolution scheduled

> - Unscheduled: Requirements whose resolution is not scheduled in a next product version (target product version not set).